.agentPwdForm[data-v-5a7fbaf6]{flex-direction:column;gap:12px;display:flex}.adminLoginFooter[data-v-5ffef083]{justify-content:space-between;gap:12px;display:flex}select.adminFieldInput[data-v-5ffef083]{appearance:auto}:root{--bg:#ededed;--bg2:#f7f7f7;--text:#111;--muted:#00000085;--line:#0000001a;--wechat-green:#95ec69;--bubble:#fff;--rpx:calc(100vw / 750);--composer-bottom:calc(10 * var(--rpx))}*{box-sizing:border-box}html,body{touch-action:pan-x pan-y;width:100%;max-width:100%;height:100%;overflow-x:hidden}body{background:var(--bg);color:var(--text);-webkit-text-size-adjust:100%;overscroll-behavior-x:none;margin:0;font-family:ui-sans-serif,system-ui,-apple-system,PingFang SC,Microsoft YaHei,Segoe UI,Roboto,Arial}a{color:inherit}button,input,textarea{font:inherit}.app{touch-action:pan-x pan-y;width:100%;max-width:100%;height:100dvh;overflow-x:hidden}.wechat{background:var(--bg);touch-action:pan-x pan-y;flex-direction:column;width:100%;max-width:min(980px,100%);height:100dvh;margin:0 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10px;font-size:12px}.wcConn.on{color:#0a7a2f;border-color:#0a7a2f38}.wcUnreadBadge{color:#fff;background:#f44336;border-color:#f44336}.wcSeatBadge{color:#0a7a2f;text-overflow:ellipsis;white-space:nowrap;background:#95ec6933;border-color:#0a7a2f38;max-width:42vw;overflow:hidden}.wcNav{text-decoration:none}.wcMain{flex-direction:column;flex:1;min-height:0;display:flex}.agentLayout{flex-direction:row}.chatPanel{flex-direction:column;flex:1;min-width:0;display:flex}.agentSeatPicker .seatPickerMain{min-height:0;padding:16px max(12px, env(safe-area-inset-right)) 24px max(12px, env(safe-area-inset-left));flex:1;overflow-y:auto}.seatPickerHint{color:var(--muted);margin:0 0 12px;font-size:13px}.seatPickerError{color:#b71c1c;background:#fff5f5;border:1px solid #ffcdd2;border-radius:8px;margin-bottom:12px;padding:10px 12px;font-size:13px}.seatGrid{grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:10px;display:grid}.seatCard{border:1px solid 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0;font-size:12px}.transferBar{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:6px;display:flex}.transferHint{color:var(--muted);font-size:12px}.transferBar .quickBtn:disabled{opacity:.45;cursor:not-allowed}.transferPanel{border:1px solid var(--line);background:#fff;border-radius:10px;margin-bottom:8px;padding:8px}.ticketRemarkInput{resize:vertical;width:100%;min-height:56px;margin-top:8px}.ticketReplyBox{background:linear-gradient(#0d8f4f0f 0%,#0d8f4f05 100%);border:1px solid #0d8f4f24;border-radius:12px;margin-top:14px;padding:14px}.ticketReplyBox--compact{margin-top:12px;padding:12px}.ticketReplyBox-label{color:#0d8f4f;letter-spacing:.02em;margin:0 0 8px;font-size:12px;font-weight:600;display:block}.ticketReplyBox-textarea{box-sizing:border-box;resize:vertical;background:#fff;border:1px solid #0000001a;border-radius:10px;width:100%;min-height:72px;padding:10px 12px;font-family:inherit;font-size:14px;line-height:1.5;transition:border-color .15s,box-shadow 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2px}.ticketCurrentHead{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:8px;display:flex}.ticketNo{color:#0d8f4f;font-size:13px;font-weight:700}.ticketPill{background:#0000000f;border-radius:10px;padding:2px 8px;font-size:11px;font-weight:600}.ticketPill.urgent{color:#c62828;background:#f443361f}.ticketPill.high{color:#e65100;background:#ff98001f}.ticketPill.normal{color:var(--muted);background:#0000000f}.ticketPill.low{color:var(--muted);background:#0000000a}.ticketPill.open{color:#e65100;background:#ff98001f}.ticketPill.processing{color:#1565c0;background:#2196f31f}.ticketPill.resolved{color:#0a7a2f;background:#2aae671f}.ticketPill.closed{color:var(--muted);background:#0000000f}.ticketCurrentTitle{margin-bottom:4px;font-size:14px;font-weight:600}.ticketCurrentContent,.ticketCurrentMeta{color:var(--muted);margin:0 0 8px;font-size:12px}.ticketCurrentMeta{flex-wrap:wrap;gap:12px;display:flex}.userTicketPanel{-webkit-overflow-scrolling:touch;background:#fff;border-radius:16px;width:min(400px,100%);max-height:min(88vh,640px);padding:20px;overflow:auto;box-shadow:0 12px 40px #0003}.userTicketHead{align-items:flex-start;gap:12px;margin-bottom:16px;display:flex}.userTicketHeadIcon{background:#0d8f4f1a;border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:20px;display:flex}.userTicketHeadText{flex:1;min-width:0}.userTicketTitle{margin:0;font-size:18px;font-weight:600;line-height:1.3}.userTicketSubtitle{color:var(--muted);margin:4px 0 0;font-size:13px;line-height:1.4}.userTicketBanner{border-radius:10px;margin-bottom:14px;padding:10px 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#f4433633;border-radius:10px;align-items:flex-start;gap:10px;margin-top:14px;padding:12px;display:flex}.userTicketErrorIcon{color:#fff;background:#e53935;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:22px;height:22px;font-size:14px;font-weight:700;display:flex}.userTicketErrorText{color:#c62828;margin:0;font-size:13px;line-height:1.45}.userTicketRetryBtn{color:#0d8f4f;cursor:pointer;background:0 0;border:0;margin-top:8px;padding:0;font-size:13px;font-weight:600}.userTicketActions{gap:10px;margin-top:18px;display:flex}.userTicketBtnGhost,.userTicketBtnPrimary{cursor:pointer;border:none;border-radius:10px;flex:1;justify-content:center;align-items:center;gap:8px;padding:12px 16px;font-size:15px;font-weight:600;display:inline-flex}.userTicketBtnGhost{color:var(--muted);background:#f0f0f0}.userTicketBtnPrimary{color:#fff;background:linear-gradient(#12a85c 0%,#0d8f4f 100%);box-shadow:0 2px 8px #0d8f4f59}.userTicketBtnPrimary:disabled{opacity:.5;cursor:not-allowed;box-shadow:none}.userTicketBtnBlock{width:100%;margin-top:8px}.userTicketSpinner{border:2px solid #ffffff59;border-top-color:#fff;border-radius:50%;width:16px;height:16px;animation:.7s linear infinite userTicketSpin}@keyframes userTicketSpin{to{transform:rotate(360deg)}}.userTicketSuccess{text-align:center;padding:8px 0 4px}.userTicketSuccessTitle{margin:8px 0 6px;font-size:17px;font-weight:600}.userTicketSuccessHint{color:var(--muted);margin:0 0 12px;font-size:13px;line-height:1.45}.userTicketDoneNo{color:#0d8f4f;background:#0d8f4f14;border-radius:8px;margin:0 0 16px;padding:8px 12px;font-size:13px;font-weight:500;display:inline-block}.userTicketHistoryDesc{color:var(--muted);margin:0 0 4px;font-size:12px;line-height:1.4}.userTicketReplies{border-top:1px dashed #00000014;margin-top:8px;padding-top:8px}.userTicketReplyItem{background:#fff;border-left:3px solid #0d8f4f;border-radius:8px;margin-bottom:8px;padding:8px 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#0d8f4f}.ticketReplyMeta{justify-content:space-between;gap:8px;margin-bottom:4px;font-size:12px;display:flex}.ticketReplyAuthor{font-weight:600}.ticketReplyTime{color:var(--muted)}.ticketReplyContent{white-space:pre-wrap;margin:0;font-size:13px;line-height:1.45}.adminTicketReplies{background:#f8f9fa;border-radius:8px;margin:10px 0;padding:10px 12px}.adminTicketRepliesTitle{color:var(--muted);margin:0 0 8px;font-size:12px;font-weight:600}.adminTicketReplyItem{background:#fff;border-left:3px solid #0d8f4f;border-radius:6px;margin-bottom:8px;padding:8px}.adminTicketReplyItem.admin{border-left-color:#7b1fa2}.adminTicketReplyItem:last-child{margin-bottom:0}.adminTicketReplyAuthor{margin-right:8px;font-size:12px;font-weight:600}.adminTicketReplyTime{color:var(--muted);font-size:11px}.adminTicketReplyText{white-space:pre-wrap;margin:4px 0 0;font-size:13px;line-height:1.45}.ticketSuccess{color:#0a7a2f;margin:8px 0 0;font-size:12px}.adminPageLogin{background:linear-gradient(165deg,#e8f7ee 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#0000001a;border-radius:10px;outline:none;width:100%;height:44px;padding:0 14px;font-size:16px;transition:border-color .15s,background .15s,box-shadow .15s}.adminFieldInput::placeholder{color:#00000052}.adminFieldInput:focus{background:#fff;border-color:#0d8f4f8c;box-shadow:0 0 0 3px #2aae6726}.adminLoginBtn{color:#fff;letter-spacing:.12em;cursor:pointer;background:linear-gradient(#2aae67 0%,#0d8f4f 100%);border:0;border-radius:10px;width:100%;height:46px;margin-top:4px;font-size:16px;font-weight:600;transition:transform .12s,box-shadow .15s,opacity .15s;box-shadow:0 4px 14px #0d8f4f59}.adminLoginBtn:hover:not(:disabled){box-shadow:0 6px 18px #0d8f4f6b}.adminLoginBtn:active:not(:disabled){transform:scale(.98)}.adminLoginBtn:disabled{opacity:.65;cursor:not-allowed}.adminLoginError{color:#c62828;text-align:center;background:#fff5f5;border:1px solid #ffcdd2;border-radius:8px;margin:14px 0 0;padding:10px 12px;font-size:13px;line-height:1.45}.adminLoginFooter{text-align:center;border-top:1px solid #0000000f;margin-top:20px;padding-top:18px}.adminLoginLink{color:#00000073;font-size:13px;text-decoration:none;transition:color .15s}.adminLoginLink:hover{color:#0d8f4f}.adminTop .adminUserBadge{color:#0a7a2f;background:#95ec6933;border-color:#0a7a2f33}.adminTop .adminLogoutBtn{cursor:pointer}.adminPage{flex-direction:column;height:100dvh;display:flex}.adminPage .adminMain{background:linear-gradient(180deg, #f3faf5 0%, var(--bg) 120px);flex-direction:column;flex:1;padding:0;display:flex;overflow:hidden}.adminLayout{flex:1;min-height:0;display:flex;overflow:hidden}.adminSideNav{border-right:1px solid var(--line);background:#ffffffb8;flex-direction:column;flex-shrink:0;gap:4px;width:168px;padding:16px 0 16px 12px;display:flex;overflow-y:auto}.adminSideTab{color:#0000009e;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:10px 0 0 10px;align-items:center;gap:10px;width:100%;padding:12px 14px;font-size:14px;font-weight:500;transition:background .15s,color .15s;display:flex}.adminSideTab:hover{color:#0d8f4f;background:#2aae6714}.adminSideTab.active{color:#0d8f4f;background:#fff;font-weight:600;box-shadow:inset -2px 0 #0d8f4f,0 1px 4px #0000000a}.adminSideTabIcon{text-align:center;flex-shrink:0;width:20px;font-size:15px}.adminSideTabLabel{flex:1;min-width:0}.adminManageWrap{-webkit-overflow-scrolling:touch;overscroll-behavior:contain;flex:1;width:auto;min-width:0;max-width:none;min-height:0;margin:0;padding:16px;overflow:hidden auto}.adminManageWrap .adminCard{max-width:980px;margin:0 auto}.adminManageCard{width:100%;box-shadow:0 2px 8px #00000008,0 12px 32px #0d8f4f0f}.adminCard{border:1px solid var(--line);background:#fff;border-radius:16px;padding:20px}.adminCardHead{border-bottom:1px solid #0000000f;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:18px;padding-bottom:16px;display:flex}.adminCardTitle{color:#111;letter-spacing:.01em;font-size:18px;font-weight:700}.adminCardDesc{color:var(--muted);margin:6px 0 0;font-size:13px;line-height:1.5}.adminPrimaryBtn{color:#fff;cursor:pointer;white-space:nowrap;background:linear-gradient(#2aae67 0%,#0d8f4f 100%);border:0;border-radius:10px;flex-shrink:0;align-items:center;gap:4px;height:36px;padding:0 16px;font-size:13px;font-weight:600;transition:box-shadow .15s,transform .12s;display:inline-flex;box-shadow:0 2px 10px #0d8f4f47}.adminPrimaryBtn:hover:not(:disabled){box-shadow:0 4px 14px #0d8f4f61}.adminPrimaryBtn:active:not(:disabled){transform:scale(.98)}.adminPrimaryBtn:disabled{opacity:.55;cursor:not-allowed}.adminBtnIcon{font-size:16px;font-weight:400;line-height:1}.adminGhostBtn{color:#000000b8;cursor:pointer;background:#fff;border:1px solid #0000001f;border-radius:8px;height:34px;padding:0 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